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Mar 12, 2020
  • We welcome close to 23 million visitors a year. Managing curbside congestion to support Vegas’s tourism industry is an evolving challenge across deliveries, taxis, ride-hailing and personal vehicles.
  • The launch of ride-hail staging with Uber in city owned garages is a major step forward toward managing congestion and providing safe and convenient transportation ability.
  • It is estimated that the average U.S. ride-hailing trip results in 69% more pollution than the transportation choices it displaces. The primary contributor is the additional driving time between rides.  Source: Union of Concerned Scientists
  • Utilizing two city owned garages as staging areas, drivers with Uber now have a place to wait for a ride, use the restroom or grab a meal from a food truck off of the city’s busy streets.
  • The initial garages are located at 500 S. Main Street and 455 S. Third Street.
  • The staging initiative is aimed at providing a better experience for residents, visitors and drivers who provide a valuable service through the Uber app.
  • The city recognizes the need to provide a safe, convenient and amenity-rich area for drivers to go between rides.

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The above map shows the top pick up locations in downtown Las Vegas.

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The above map shows the convenient placement of the staging areas to where most riders will request rides from.

A new Uber staging program begins Friday evening, March 13, giving drivers a place to wait for a ride, use a restroom or grab a meal from a food truck, off of the city’s busy streets.

The city is partnering with Uber, parking technology company FlashParking and customer support provider Parker Technology to allow drivers with Uber access to two city parking garages that have been transformed into staging areas. Drivers will be able to park free of charge between 6 p.m. and 6 a.m. during the week and 24 hours a day on the weekends.    

The staging garages are situated between the Fremont Street Experience and Fremont East corridors on the north and the 18b Las Vegas Arts District to the south.

The garages, located at 500 S. Main and 455 S. Third St., place drivers a short distance from passengers in the heart of downtown and the Las Vegas 18b Arts District. By establishing designated areas for drivers to wait for their next passenger and offering a seamless way to access those facilities, the city’s goal is to help alleviate heavy traffic in and around the downtown area.

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Drivers with Uber can gain access to the garages by registering and verifying their status as a driver through their smart phone. Upon verification, drivers can download the FlashParking app, which provides frictionless access during specified hours through Bluetooth or with a digital barcode in the app. Parker Technology will support the driver experience by using FlashParking’s embedded two-way video intercoms to provide highly personalized service at the gates. Parker Technology also will support driver inquiries and service calls via phone.

To drive adoption of this curbside management initiative, the city has outfitted the garages with amenities like rotating food trucks, portable bathrooms, free public Wi-Fi and dedicated security.

The initiative is aimed at providing a better experience for residents, visitors and drivers who provide a valuable service through the Uber app.  It recognizes the need to provide a safe, convenient and amenity-rich area for drivers to go between rides. Thanks to partners Uber, FlashParking and Parker Technology, the technology now exists to make the initiative a reality.