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Sewer FAQ

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What is the location and business hours for Sewer Billing? (Where do I pay in person?)
Pay for city of Las Vegas Sewer Billing in person at:

City of Las Vegas Customer Care Center
500 South Main Street, #110
Las Vegas, NV 89101

702-229-CITY (2489)

7:30 a.m. – 5:30 p.m.  Monday through Friday
Where do I mail check payments?

Check payments can be sent directly to our payment center at

PO BOX 748022
LOS ANGELES CA 90074-8022

  • If residential, please send a remittance for each individual account that is being paid.
  • If HOA, Commercial or Property Manager, please send a spreadsheet of all accounts that are being paid with one check payment.(Please do not put any account numbers on the check itself)
How do I Start/Stop Sewer Service?
Sewer service is never stopped, it only changes ownership.If you have recently bought or sold a home, it will take approximately 60 days after the closing date for our system to be updated by the Clark County Assessors’ office and service to be set up automatically.
How do I set up AutoPay?
AutoPay set up is available on our website at www.lasvegasnevada.gov/sewer. Registration of account is required in order to access the AutoPay feature.  Accepted payment methods are Visa, Mastercard, Discover and checking or savings accounts.  For step- by- step instructions to set up AutoPay please click here
What does “Balance Forward” mean on my account?
Balance Forward can be found on the Recent Payment History tab on the home page of your account.When the previous balance has not been paid it will be moved and added to the new quarter invoice.Balance Forward is not a successful payment to the account.Should you see this on your account please check your personal payment history to verify no payments have been missed.