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Filing A Notice Of Claim FAQs

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How do I file a Notice of Claim?
You should submit your completed claim to the Risk Management Division of the city of Las Vegas. Specific instructions for submitting your claim can be found on the claim form.
How long does the claim process take?
The length of time it takes to investigate a claim will vary from case to case. Most claims are processed within 4-6 weeks of filing.
I was injured. Who is going to pay my medical expenses?

You are responsible for all medical expenses that you incur. If you believe the city is responsible for your injuries, you must file a claim. The circumstances surrounding your injury will be

investigated. If settlement is warranted, it may include reimbursement of your medical bills. The city does not pay medical providers directly.

I was involved in auto accident where the city of Las Vegas was the at-fault party. What is your policy for providing a rental vehicle while my vehicle is being repaired?
As a courtesy, the city provides economy class rental vehicles for claimants only when the claimant vehicle is not drivable from the scene of an accident, or when the claimant’s vehicle is at a licensed body shop for immediate repairs. To obtain a rental vehicle, please contact the third party adjuster that responded to the scene of the accident. Please note the city does not pay for rental vehicles while waiting for ordered repair parts if a claimant’s vehicle is drivable. The city will only pay for a rental vehicle for 30 days. The city will not pay for any upgrades to the economy class rental vehicle unless there are extreme extenuating circumstances for an upgrade.
What are the considerations for evaluating a claim?

The consideration in evaluating a claim includes:

  1. the particular facts of the alleged loss;
  2. the applicable law;
  3. whether the city has legal responsibility or jurisdiction;
  4. the claimant’s role in the situation, and;
  5. the nature and extent of damages claimed.

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