Once submitted to the Risk Management Division your claim will be assigned to one of our staff for processing. Your claim will be filed with the City Clerk’s Office and assigned a filing number.
The city, will conduct an investigation of the facts and circumstances of your claim and make a determination of liability. The city’s decision regarding your claim will be presented to you in writing.
If the city’s investigation determines a different party may be responsible, the city will provide as much information as possible to assist you with filing a claim with that party.