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Aug 04, 2020

The city of Las Vegas continues to enforce and to educatebusinesses about the governor’s recent mask directive and social distancingrequirements. The goals of these actions are for our community to be safe, forour economy to continue to improve and for businesses to stay open. July 23-30,more than 3,000 businesses in the city were visited by compliance ambassadors,especially in zones where the COVID-19 outbreaks have been higher. Mostbusinesses were observed to be in compliance with the governor’s directive forface coverings and social distancing, with 209 violations observed by businesslicense officers. Most businesses come into compliance very quickly onceeducated about the requirements. 

Compliance ambassadors are not enforcing the directive;they are observing behaviors and verifying whether violations are occurring. Ifthere is an enforcement action that needs to be taken, that will be done by abusiness license officer. July 23-29, business license officers issued 48notices of violations.

The compliance ambassadors are existing city employees;they are not new hires or newly added positions. These employees have beenreassigned to the ambassadors program temporarily, by their originaldepartment. These ambassadors have been trained to identify whether any violationsof the directive are occurring and to educate the business owners. If theseambassadors observe a clear violation of the directive, they will refer that toa business license officer who will then visit the business and address theviolation. Business license officers have the ability to write citations andissue fines.

By using ambassadors to observe behaviors, business licenseofficers are able to focus 100 percent of their time on addressing violations,to help keep customers and employees safe. Previously, business licenseofficers were spending much of their time trying to verify if a violation washappening, which meant that fewer complaints could be addressed each day. Dueto the efforts of the compliance ambassadors, business license officers can nowdevote 100 percent of their time to actual verified complaints and addressthose situations to aid our business community in operating as safely as itcan.

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