Safekey FAQ

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Registration is now completely online; go to lasvegasnevada.gov/Safekey and select “New Registration Portal” to create an account and pay the annual $20 registration fee (per account, per child). Payments for visits can be made via the Safekey/Ignite website at lasvegasnevada.gov/safekeypayments. You must select the a.m. and/or p.m. program for each specific date your child will attend.

How can I pay?

Once an account is created, payments for visits can be made with a Visa, Mastercard or Discover Card via the Safekey/Ignite website at lasvegasnevada.gov/safekeypayments. From the

“Attendance” tab, you must select the a.m. and/or p.m. program for each specific date your child will attend by noon the day before the date of service.

What happens if my child needs to attend Safekey/Ignite, but is not scheduled for the specific a.m. or p.m. visit?

If a child is not scheduled before the program start time on the date of service, the child will be sent to the school’s office until sufficient payment is received in the child’s online account the day’s attendance. School may opt to use their CCSD Pass process.

Can I transfer or receive credit for paid dates my child will not attend or move them to another sibling?

Yes, families may make changes to their calendar selections and either transfer a day or receive credit on their account up until the program start time on the date of service.

Can I get a refund for unused scheduled attendances?

There are no refunds.

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